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RAW THRILLS INJUSTICE ARCADE 43"

RAW THRILLS INJUSTICE ARCADE 43"

by RAW THRILLS

Authorized Dealer

$8,595.00 - $8,595.00
$8,595.00
$8,595.00 - $8,595.00
$8,595.00

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Shipping and Handling

SHIPPING & DELIVERY POLICY

Our aim is to provide you with a hassle-free and streamlined ordering process. We understand that shipping and delivery are critical components of your purchasing experience. Therefore, we have designed this policy to provide you with comprehensive information on what you should expect when placing an order with us.

SHIPPING INFORMATION

We only provide shipping within the United States.

Time for transit, handling, and order cutoff in the United States:

Transit time is 4 to 5 working days (Monday to Friday).

Handling time is 1 to 3 working days (Monday to Friday).

Order cut-off time will be 2 PM (CST)

We use FedEx Ground, UPS Ground, USPS Ground, and other trusted shipping couriers depending on your location.

Shipping charges: Free shipping on all orders with no minimum*

Note, free shipping cost estimate is included in the cost basis of your order total. However in some occasion for heavier orders that require special LTL, shipping freight may cost more based on your location and an adjusted total will be calculated.

All prices and figures are listed in USD dollars.

 

HANDLING TIME

Our team processes orders Monday through Friday, and it typically takes 1-3 business days to process and fulfill your order. However, in some cases, it may take longer to fill your order due to factors such as high demand, peak manufacturing periods, special colors, and chain supply.

We strive to ship your items as quickly as possible, and you may receive multiple deliveries if your order requires shipping from multiple locations. Once your order has shipped, we will send you an email with tracking information within 24 hours, so you can easily track your package(s).

FREE SHIPPING ON ALL ORDERS

Top Decor Club offers free shipping on all orders delivered to all lower 48 US states. We do not ship to PO Boxes. 

ORDER CONFIRMATION

As soon as you place your order, you will receive an order confirmation email.  As soon as we receive your order, we start processing it for shipment. 

ORDER SHIPMENT

When the order has shipped, you will receive a confirmation email with a tracking number. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, please contact us at sales@topdecorclub.com

ORDERING PROCESS

To ensure that we deliver your order in a timely and efficient manner, we provide you with stock availability on our website. Please review each product's stock status and ETA for accurate delivery estimates.

Upon placing your order, you will receive an order confirmation email. 

SHIPPING OPTIONS

We offer free standard ground shipping through our shipping partners. This allows us to provide the quickest turnaround time for processing and shipping your order. 

Some larger items may require freight transportation and the shipping company will contact you to schedule a delivery time. Therefore, it is crucial to provide a relevant phone number during checkout. Our standard freight option includes free curbside delivery and liftgate service. The delivery driver will remove the item from the truck, but it is your responsibility to bring it onto your property. You must be present at the delivery address during the delivery window to receive and sign for the item. The delivery time may differ depending on the freight company. Please ensure that the phone number you enter at checkout is valid and that you do not screen calls until your item has been delivered. The item will be placed in your driveway or curbside, and you should keep all packing materials, including the pallet, in case you decide to return the item.

DAMAGES

It is essential to inspect the packaging of your items when they arrive. If there are any damages present upon arrival, you must annotate them when accepting the delivery and contact us as soon as possible. 

ADJUSTING YOUR SHIPPING ADDRESS

If an item requires an adjustment or alteration to the shipping address, contact us immediately. 

OUTSIDE THE USA / INTERNATIONAL SHIPPING

We do not ship outside the USA at this time.

If you do not receive your order, you can contact us with your order and tracking number at sales@topdecorclub.com 

Customer Support

Email: sales@topdecorclub.com

Phone: 205-462-7290

ET Angel Investments LLC
DBA Top Decor Club

RETURN & REFUND POLICY

Effective Date: 06/30/2023

At Top Decor Club, we want to ensure our customers have a satisfying shopping experience. We are committed to providing high-quality products and services. We value your satisfaction and strive to provide you with high-quality products and exceptional customer service, including our range of infrared saunas. We understand that sometimes situations arise that may require a refund or return. Please take a moment to review our unique refund policy for infrared saunas:

30-Day Satisfaction Guarantee: We proudly offer a 30-day satisfaction guarantee on all our infrared saunas. If, for any reason, you are not fully satisfied with your purchase, you can request a return within 30 days from the date of delivery. We are committed to ensuring your complete contentment with our products.

1. Eligibility for Returns and Refunds

1.1. To be eligible for a return and refund, the following conditions must be met:

  • The product was purchased directly from our company top decor club
  • The request for return and refund is made within 30 days of the delivery date.

1.2. Items that are not eligible for return and refund include:

  • Gift cards.
  • Personalized or customized items unless there is a defect or error in the customization process.
  • Products that are damaged due to customer misuse or negligence.

2. Reasons for Return and Refund

2.1. Damaged or Defective Products:

  • If the product is received in a damaged condition or is defective, customers are eligible for a full refund or replacement without any return fees or charges.
  • Customers must notify us within 48 hours of delivery with clear images showing the damage or defect.

2.2. Wrong Item Shipped:

  • In the rare event that a wrong item is shipped, customers can request a full refund or exchange for the correct item.
  • Customers must contact us within 7 days of receiving the order to report the issue.

2.3. Change of Mind or Buyer's remorse:

  • If customers change their mind about a purchase, they can request a return and refund within 30 days of delivery.
  • The product must be unused, in its original packaging, and in a resellable condition.
  • Customers will be responsible for return shipping costs depending on size and weight. Shipping will be calculated by freight carrier and invoice will be supplied.

3. Return & Refund Process

3.1. To initiate a return and refund request, customers must follow these steps:

  • Contact our Customer Support team through sales@topdecorclub.com or phone at 205-462-7290 within the eligibility period.
  • Provide the order number, the reason for return, and any relevant supporting documents (e.g., images of damaged items).
  • Our Customer Support team will guide customers through the return process and provide a Return Merchandise Authorization (RMA) number if applicable.

3.2. Customers must ensure that the product is securely packaged to prevent any damage during return transit.

3.3. Upon receiving the returned item, we will inspect its condition. If the return meets the eligibility criteria, we will process the refund or replacement within 5 business days.

4. Refund Process

4.1. For eligible refunds, customers will receive the refund in the same payment method used for the original purchase. 

Refunds will be credited to the original payment method and can take up to 3-7 business days to reflect on your statement. Return restocking fees are not refundable.

4.2. Refunds will include the full product purchase price but will not include any shipping or handling charges unless the return is due to our error, damaged or defective.

5. Cancellation Policy

5.1. Order cancellations can be made within 24 hours of placing the order, and a full refund will be issued.

6. Contact Information

If you have any questions or concerns regarding our Return and Refund Policy, please contact our Customer Support team at:

To initiate a refund contact us via email with your order number and request at sales@topdecorclub.com

Include your order number in the subject form.

CANCELLATION POLICY

If you wish to cancel or return an order please take the following steps:

Send an email to sales@topdecorclub.com

Include your order number from your confirmation email

Ask for a cancellation of the order

Customer support will review your request and reply within 24 hours.

Orders are processed from our warehouse the moment they are received. The shipping team preps the products and tracking numbers which is the reason for this fee. 

Cancellations of Custom Orders and Made-to-order Products

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Refer to the table above for brands with custom or made-to-order products.

These units are custom-made to your specification or created once your order. Once you place your order we will start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.

All sales are final for Custom made and Made-to-order products.

Shipped Product(s): 

Once an order ships it is subject to a restocking fee.

If the order is canceled once shipped, or the delivery is refused or turned around due to the customer not making a delivery appointment, the order will be returned to the warehouse automatically treated as a return.

Refusing a shipment due to damage will not be treated as a return and will be subject to our damaged products policy.

PRODUCTS NOT ELIGIBLE FOR RETURNS

Any product(s) that have been modified

Any product(s) that are not in a resalable condition

Any product(s) that is not accompanied by an order number

Any product(s) that is not in the original box with sufficient packaging materials

Any product that is regarded as a sample

DAMAGED PRODUCTS POLICY

If you receive a damaged product, please follow these easy-to-follow steps:

If the box has clear damage upon delivery, take clear photos of the damaged box, refuse the package, and note the damages with the delivery driver on the Bill of Lading or Freight Bill.

No damages to the box? Inspect your package immediately when you receive the order from the freight carrier. If there are damages to the product, take pictures and send them to our customer support right away.

Email our customer support team at:sales@topdecorclub.com with your order number, issue, and clear photos or videos.

Customer support will assist you within 24 hours and send a replacement unit to your shipping address.

IMPORTANT NOTE: All damages must be reported within 24 hours of delivery. If damage is reported after the 24-hour mark, the claim will be denied.

EXCHANGE POLICY

General Rules for Exchanges

Must be reported within 30 Days of Delivery. We cannot accept any Exchange Requests after this mark.

A minimum of 15% restocking fee will be applied to any Exchanges. Refer to the restocking fees by brand above.

Only uninstalled, unused Products in the original packaging with the box and/or palate are subject to this Exchange Policy. If a Product has been used or installed, it cannot be exchanged.

How We Process Exchanges

Arrange to have the returned product(s) picked up

The warehouse team receives the product and checks that the product is in new condition 

A customer receives a refund, less the Restocking Fee. 

The customer processes a new order for the exchange item.

SHIPPING TIMES

You can access our full shipping policy here.

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based on information from freight companies, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills are behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse, and dock workers and so on). 

Order delays have proven to be unavoidable and outside of our control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience. 

CHARGEBACKS

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!

Customer Support

Email: sales@topdecorclub.com

Phone: 205-462-7290

ET Angel Investments LLC
DBA Top Decor Club

GAME FEATURES:

-Officially licensed by Warner Brothers
-Revolutionary card-based gameplay
-200+ cards for players to collect
-Scan cards to assemble your favorite team
-2 player tag team action
-Easy and fun gameplay for all ages

 Firstclasscaves.com is committed to providing the best customer service in the man cave industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

FIRSTCLASSCAVES.COM 30-DAY SATISFACTION GUARANTEE RETURN POLICY

Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

  • You must notify us of your intent to return within 30 days of the delivery date.
  • There is a 25% restocking fee.
  • Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
  • We will refund the product price minus any applicable fees and charges.
  • Original shipping charges are non-refundable.
  • You are responsible for any return shipping charges.
  • Refunds will be applied to the same payment method used when the original purchase was made.

THE FOLLOWING CANNOT BE RETURNED

  • Products that are eligible for parts under manufacturer warranty
  • Products that have had their original manufacturer packaging opened
  • Products that have been out of their original manufacturers' packaging
  • Not completing the full requested amount for garage delivery or inside delivery. All Shipping must be paid prior to orders being sent out. 

It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

All return request must be submitted in writing and sent to support@firstclasscaves.com

*EXCLUSIONS

firstclasscaves.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:

 RETURN PROCEDURE

  • All return request must be submitted in writing and sent to support@firstclasscaves.com
  • If your return is approved you will receive an email from us with return instructions.
  • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
  • We recommend taking a picture of the package and/or the item before shipping.
  • Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
  • Please provide us the tracking number.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

Questions? SUPPORT@FIRSTCLASSCAVES.COM

CANCELLATIONS

All unshipped orders canceled are subject to a 6% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.

This includes:

  • Products on backorder after you (the buyer accepted the backorder)
  • Products getting shipped from a different warehouse

If your order has been shipped, the standard return procedure applies.

Refunds will only be issued to the original credit card that you use when placing your order.

PRE-ORDERS

We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse. 

If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.

If you don't want an alternative product, you can cancel your order without any cancellation fee.

If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

Thanks for your understanding.

EMAIL SUPPORT@FIRSTCLASSCAVES.COM

DAMAGED MERCHANDISE

In the event of damage to your product in shipping, please contact support@firstclasscaves.com to arrange for replacement and pick-up of the damaged man cave product. Please refer to our Shipping Policy for more details.

EMAIL: SUPPORT@FIRSTCLASSCAVES.COM

DEFECTIVE MERCHANDISE

Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found on the warranty page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

EMAIL SUPPORT@FIRSTCLASSCAVES.COM

PLEASE READ!

It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

If we received the item damaged you may file a claim with your shipping company.

If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

 

  • All return request must be submitted in writing and sent to support@firstclasscaves.com
  • If your return is approved you will receive an email from us with return instructions.
  • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
  • We recommend taking a picture of the package and/or the item before shipping.
  • Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
  • Please provide us the tracking number.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
    • Questions? SUPPORT@FIRSTCLASSCAVES.COM

     

    SPECIFICATIONS
    Loading Info – [53′-28][40′-20][40’HC-20][20′-10]
    Shipping – 87″H x 39 1/2″W x 49 1/2″D – 468 lbs
    Location – 99.75″H x 46.25″W x 33.62″D
    Location (w/out Marquee) – 81.5″H x 46.25″W x 33.62″D
    USA/Canada (ETL) – ~120VAC/60Hz/5 Amps
    International (CE) – ~230VAC/50Hz/2.5 Amps.

    At Top Decor Club, we're not just passionate about design, we're obsessed with your satisfaction. This isn't just a business; it's a journey we share with every customer, hand-in-hand, transforming rooms into sanctuaries and houses into homes.

    Here's how we make sure your journey is nothing short of delightful:

    • Unleash Your Inner Stylist: We believe everyone deserves a home that reflects their unique personality. Explore curated collections and expert advice, and discover pieces that whisper your story.
    • Effortless Elegance, Delivered: No more furniture Tetris! We offer seamless delivery and convenient in-home assembly, so you can kick back and savor the beauty unfolding before you.
    • Love it or Let it Go: Not feeling the vibe? We understand. Enjoy a 30-day satisfaction guarantee. Simply return your item in its original condition, and we'll happily refund you (minus shipping, of course). No awkward questions, just smooth sailing.
    • Prices that Sing: We scour the market to bring you the best deals on top-quality furniture and decor. And if you find a lower price elsewhere, our price match guarantee is here to harmonize! Just let us know, and we'll work our magic (must be from an authorized retailer, let's keep it fair).
    • Service with a Smile (and Expertise): Our team is more than just customer service, they're design gurus! Whether you're a seasoned decorator or a total newbie, we're here to guide you with friendly advice and a sprinkle of inspiration.
    • Built to Last, Built to Wow: Quality reigns supreme here. We handpick pieces crafted with love and an eye for detail, ensuring your home gets the durable elegance it deserves.

    Top Decor Club: Your one-stop shop for a home that whispers your story and sings with satisfaction. Ready to start composing your masterpiece? Explore now!

    Have a question? Our design maestros are always ready to harmonize. Chat with us online, call us at 205-462-7290, or email sales@topdecorclub.com. We're here to make your decorating dreams a reality!

    Remember, at Top Decor Club, your happiness is our masterpiece.

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    FAQs

    How are your prices low?

    Our items are factory direct shipped to you from the manufacturer so we can pass on the savings to you!

    I just placed an order, when will it ship?

    Transit time is 4 to 5 working days (Monday to Friday). Handling time is 1 to 3 working days (Monday to Frida Tracking numbers will be updated 24 hours after shipment. For more details, please refer to our shipping policy.

    Can I return my order if I'm not satisfied? What if there's an issue?

    You can return an item within 30 days for a full refund. Please send us an email directly and refer to our full return and refund policy.

    Can I cancel my order?

    Yes, you can cancel your order without penalty if it hasn't shipped. If it has already shipped, refer to our returns and refunds for more information

    What if I entered an incorrect address?

    If you've entered an incorrect address, reply to your order confirmation email to confirm the correct address. If you notice the mistake after placing the order, contact us within 24 hours at sales@topdecorclub.com

    Top Decor Club, Excellence Defined

    Choose Top Decor Club for sophistication, style, and excellence. We bring elegance and comfort to your home with high-quality, eco-friendly products. Guaranteed satisfaction every time.

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